Volvo of Tucson
831 W. Wetmore Road
Tucson, AZ 85705
- Sales: (888) 375-1346
- Service: (877) 502-1377
- Parts: (877) 502-3024
Testimonials
Hear What Our Customers Have to Say
"Brady, I wanted to thank you for your extra effort helping me with my oil leak from the dip stick on my S80-T6. The fact that I was from out of town and the chance being real good that I would not be back in the foreseeable future did not deter you from handling my issue professionally and swiftly. You enabled me and my wife to leave Tucson on time. Thanks again and the best to you and your career."
-Jon A. Bend, Oregon
...............................................................................................................................................................................................................................
"I came into your dealership about five weeks ago with my son
and we were served by Mike on a couple of XC60 test drives. I brought my wife Ginger in and we agreed the XC60 was the vehicle we
desired. Ginger had a color she wanted and Rob (you have a winner with
Rob!) did the hard work of
coordinating a dealer trade. I'm pleased to report
that I am now in the Volvo family with the acquisition of a 2011 XC60 from Volvo
of Tucson! The staff was highly professional and the
car was exactly what we hoped for. Rob even provided Ginger with a dozen roses as
we departed!
I thank you for the wonderful experience and look forward to many years of our continued relationship."
-Mark and Ginger H. Tucson, AZ
...............................................................................................................................................................................................................................
"This is to acknowledge the excellent service your dealership provided during my period of ownership of a 2002 Volvo S60 over the last several years and to specifically acknowledge Richard Lake, the service advisor with whom I have dealt. From my initial contact with your dealership to have a fuel pump replaced under warranty through the scheduled maintenance during my period of ownership, Richard has been the epitome of integrity and customer service. His advice, knowledge and expertise have continued to impress me as solid and above reproach.
Although the vehicle I am currently driving is excellent in all respects, a 2004 Jaguar Xj8 Vanden Plas, I know I will miss the interaction with Richard as in forty years of driving he remains in my experience the best service advisor I have had the opportunity of engaging. While Volvo has an excellent reputation for their vehicles and this reputation is well deserved, it is the service experience and interaction with Richard which would induce me to purchase another Volvo in the future. He is simply the best representative your dealership could have and certainly an asset to you and your customers."
-Donald S. Tucson, AZ
...............................................................................................................................................................................................................................
"Outstanding service. Thank you!"
-Lynn C. Tucson, AZ
...............................................................................................................................................................................................................................
"I want to bring to your attention the excellent service I received from my Volvo Sales Representative. I purchased my first ever Volvo in late 2008 and loved it. The level of customer service exhibited was much appreciated. Seems globally, in general, customer service is non-existent. I was impressed with his knowledge and general attitude. He listened to my needs and came up with a solution so I would feel comfortable with the choice I made as well as the monthly payment. I found him easy to work with and trustworthy. I recently saw that Volvo was advertising incentives that were appealing to me. I contacted my Sales Representative and I ended up with a vehicle that I really like. He spent time with me explaining the different features like Bluetooth. If I ever have questions, I call or email and he responds quickly. Had it not been my experience with Volvo of Tucson, I would not have considered turning in my lease and purchasing another vehicle so soon."
-Joan S. Tucson, AZ
...............................................................................................................................................................................................................................
"Another great experience! Thanks so much."
-Angela Y. Tucson, AZ
...............................................................................................................................................................................................................................
"We were impressed by the prompt response by Trent to our initial inquiry online. Our Salesman, Rob Waterman, was very helpful and just a delightful person. This was by far the best car buying experience my wife and I have ever had. My wife, who has owned a small business for years, commented that Volvo of Tucson was a "well oiled machine." We really had a good time even though this purchase was necessitated by an accident and certainly was not planned. Thanks!"
-Fred T. & Lea P. Phoenix, AZ
...............................................................................................................................................................................................................................
"Best dealership and service department in Tucson!!!! I guess I can say that after about 15 years with Richard Lake and all your wonderful staff!"
-Richard S. Tucson, AZ
...............................................................................................................................................................................................................................
"I just wanted to thank you for the excellent and prompt service you gave us in our search for our perfect vehicle. You made the experience fast and easy with no run around like the other dealerships I have dealt with in the past. I will definitely tell my family and friends to give you a call before they shop anywhere else. Thank you for all your help"
-William S. Chandler, AZ
...............................................................................................................................................................................................................................
"Richard is always caring and professional. He is wonderful to work
with. I love Kenny - he has been taking care of my car for many years! I
always trust everything he does. Thanks for having such wonderful
employees!"
-Linda B. Tucson, Az
...............................................................................................................................................................................................................................
"I would just like to thank Rob, Tammy and Kevin again for your hard work and professionalism. I really appreciate it. My mother loves her new car. She looked at me Sunday as we were driving to Phoenix and said, "This is the nicest car I've ever had!" (Remember she is 69 years old) All of us kids (4 of us) are so excited we could help her with this... so thank you again, very much!"
-Joe R. Tucson, AZ
...............................................................................................................................................................................................................................
"Richard is a trusted professional who addresses every issue at hand. I certainly appreciate Richard's expertise."
-Cynthia E. Tucson, AZ
...............................................................................................................................................................................................................................
"I recently purchased a used car from Volvo of Tucson over the Internet. Best car buying experience I ever had! All paperwork was ready when we arrived at the dealership & we were done with the paperwork in less than 1/2 hour! Also, the car condition was just as described in their ad. Very rare to find a car as advertised. Trent, Scott & Kevin were all very helpful, not high pressure & over the top in making our car buying experience a pleasure. I highly recommend Volvo of Tucson if you are in the market for a new Volvo of if they have a used car in stock that will satisfy your needs!"
-Jim P. Florence, AZ
...............................................................................................................................................................................................................................
"As always your service is great and done in a very professional manner. Thanks!"
-Carlos F. Tucson, AZ
...............................................................................................................................................................................................................................
"Thank you Rob for your assistance in the purchase of my first Volvo. Nice car! Also, the roses were a nice touch! I never got roses at BMW that's for sure. If I know anyone looking for a new car, I will be happy to refer them to you. Thank you!"
-Holly B. Tucson, AZ
...............................................................................................................................................................................................................................
"I was very impressed with my entire experience. I only waited a few minutes to be shuttled back to my home and was shuttled back to the dealership when my car was ready ahead of schedule. When I picked up my car it had been taken to the car wash for me which was a first, and a great service!"
-Brendyn C. Tucson, AZ
...............................................................................................................................................................................................................................
"First time experience today. We are from Boston/Providence and have 5 Volvo's in our family. Had my wife's XC70 fuel pump replaced under warranty. I am not easily impressed, however, I was impressed today. Your staff followed my instructions to the letter performing only the necessary repairs. No hassles, no misunderstandings. First class operation in the Volvo tradition. A special thanks to Jade who made sure I was satisfied."
-David D. Boston, MA
...............................................................................................................................................................................................................................
"Richard Lake is always helpful, clear in his responses to questions and unfailingly courteous."
-Sheldon K. Tucson, AZ
...............................................................................................................................................................................................................................
"I have always had confidence in Volvo autos' having owned them going back to my first one as a student in college (1964). Since that time I have had a number of Volvo's over the years. So buying a new one yesterday gave me great pleasure once again to be part of the Volvo family. It was a pleasure to work with your sales department, who was very low keyed of which I appreciated tremendously."
-Anthony C. Green Valley, AZ
...............................................................................................................................................................................................................................
"You operate a tight ship. Keep it up. Service is always the name of the game."
-Anthony C. Tucson, AZ
...............................................................................................................................................................................................................................
"I was pleasantly surprised at how informed my Sales Representative was regarding the Volvo S80 and the Safe + Secure Coverage Plan. Before coming to Volvo, I visited two other dealerships who just weren't willing to take their time with me. For that reason, I now own a Volvo S80 today! Thanks for the excellent service!"
-Frank T. Tucson, AZ
...............................................................................................................................................................................................................................
"My Service Adviser was very friendly, professional, courteous and explained all services completed. The service was completed in less time than I had anticipated. I also loved being able to drive one of the loaner cars. Volvo is a great car and the DiChristofano's dealership is FANTASTIC!"
-Sylvia C. Tucson, AZ
...............................................................................................................................................................................................................................
"Our experience of buying a vehicle from Volvo of Tucson was certainly a great experience. We were impressed with our Salesperson. He was knowledgeable about Volvo vehicles and the specifics of each model. He was patient in answering questions and in respecting our initial "just looking" approach. He was both persuasive and supportive, an unusual yet winning approach. He was respectful of our goals in considering the purchase of a vehicle, and earned our respect for him and his recommendations for our consideration. He reflects well on your company and your commitment to customer service."
-George M. & Alma P. Tucson, Az
...............................................................................................................................................................................................................................
"My overall experience has always been extremely positive. I feel your staff goes above and beyond the call of service. My Service Adviser is very helpful and tries hard to make sure all my needs are met. "
-Paul L. Tucson, AZ
...............................................................................................................................................................................................................................
"I just wanted to make sure you all know how happy I am with the service I received from Kyle Sewell at Volvo of Tucson. I have emailed Volvo of North America Customer Service with the email below because I want them to know how wonderful Kyle is!
I usually don't take the extra time to write our a thank you (even when I should) but I want to make sure my Service Adviser gets the recognition he deserves. We had a very frustrating and difficult time getting our car issues fixed by our local dealer in Dallas. We have been in and our of their dealership numerous times which is a round trip drive of 105 miles every time! Most of our issues were still not resolved, so as a last resort, I drove our Volvo 1,000 miles from Fort Worth, Texas to Tucson, Arizona to the dealership I originally purchased our car at. I worked with Kyle Sewell and I was instantly relieved and knew the drive was worth it when Kyle actually listened to my concerns about the car and believed me! He even recognized an issue as a known problem and that was an issue that the dealership in Dallas acted like I was making up. Kyle made sure I was taken care of and everything was fixed to my satisfaction. I am just so happy to have worked with him and the Volvo of Tucson dealership. Please make sure they know how much I appreciate them!"
-Vicky R. Fort Worth, Tx
...............................................................................................................................................................................................................................
"I was very pleased with all the extra effort and patience my Service Adviser put into helping me deal with a rather bad situation with another dealership. He, and the department as a whole, made a previously very difficult and stressful situation essentially go away for me."
-Michael S. Tucson, AZ
...............................................................................................................................................................................................................................
"I bought a Volvo from your salesman, C.J. Nichols and this is just a note to tell you that C.J. is a superb salesman! He was friendly, helpful, knowledgeable, funny and it was a wonderful experience, not to mention he found me the perfect car! I would say he was sent from heaven just for me!
Also other staff members, Kevin in finance, Tammy, and your receptionist were all up-beat and helpful!
Thank you all for my wonderful Volvo! Please tell C.J. to keep this letter but by all means show it to his boss as I want him to know he has found a jewel in C.J. and I am a totally satisfied customer!
P.s. Thanks for the flag!"
-Barbara M. Tucson, Az
...............................................................................................................................................................................................................................
"Your service was excellent. All items were addressed and when the vehicle was returned it drove as if new! Compliments to the Service Adviser Richard and the mechanic who serviced the vehicle, and for keeping me appraised of the vehicle's condition. Thanks!"
-Donald S. Tucson, AZ
...............................................................................................................................................................................................................................
"You guys are the best!"
-Shannon W. Tucson, AZ
...............................................................................................................................................................................................................................
"I arrived before the shop even opened Monday morning and Richard squeezed me in to replace my dead battery even though the service department was buys as usual. Every time I am there the staff treats me like family and I really appreciate it."
-Victoria N. Tucson, AZ
...............................................................................................................................................................................................................................
"Brady, I wanted to thank you for your extra effort helping me with my oil leak from the dip stick on my S80-T6. The fact that I was from out of town and the chance being real good that I would not be back in the foreseeable future did not deter you from handling my issue professionally and swiftly. You enabled me and my wife to leave Tucson on time. Thanks again and the best to you and your career." -Jon A. Bend, Oregon
...............................................................................................................................................................................................................................
"I came into your dealership about five weeks ago with my son
and we were served by Mike on a couple of XC60 test drives. I brought my wife Ginger in and we agreed the XC60 was the vehicle we
desired. Ginger had a color she wanted and Rob (you have a winner with
Rob!) did the hard work of
coordinating a dealer trade. I'm pleased to report
that I am now in the Volvo family with the acquisition of a 2011 XC60 from Volvo
of Tucson! The staff was highly professional and the
car was exactly what we hoped for. Rob even provided Ginger with a dozen roses as
we departed! I thank you for the wonderful experience and look forward to many years of our continued relationship."
-Mark and Ginger H. Tucson, AZ
...............................................................................................................................................................................................................................
"This is to acknowledge the excellent service your dealership provided during my period of ownership of a 2002 Volvo S60 over the last several years and to specifically acknowledge Richard Lake, the service advisor with whom I have dealt. From my initial contact with your dealership to have a fuel pump replaced under warranty through the scheduled maintenance during my period of ownership, Richard has been the epitome of integrity and customer service. His advice, knowledge and expertise have continued to impress me as solid and above reproach.Although the vehicle I am currently driving is excellent in all respects, a 2004 Jaguar Xj8 Vanden Plas, I know I will miss the interaction with Richard as in forty years of driving he remains in my experience the best service advisor I have had the opportunity of engaging. While Volvo has an excellent reputation for their vehicles and this reputation is well deserved, it is the service experience and interaction with Richard which would induce me to purchase another Volvo in the future. He is simply the best representative your dealership could have and certainly an asset to you and your customers."
-Donald S. Tucson, AZ
...............................................................................................................................................................................................................................
"Outstanding service. Thank you!"-Lynn C. Tucson, AZ
...............................................................................................................................................................................................................................
"I want to bring to your attention the excellent service I received from my Volvo Sales Representative. I purchased my first ever Volvo in late 2008 and loved it. The level of customer service exhibited was much appreciated. Seems globally, in general, customer service is non-existent. I was impressed with his knowledge and general attitude. He listened to my needs and came up with a solution so I would feel comfortable with the choice I made as well as the monthly payment. I found him easy to work with and trustworthy. I recently saw that Volvo was advertising incentives that were appealing to me. I contacted my Sales Representative and I ended up with a vehicle that I really like. He spent time with me explaining the different features like Bluetooth. If I ever have questions, I call or email and he responds quickly. Had it not been my experience with Volvo of Tucson, I would not have considered turning in my lease and purchasing another vehicle so soon."-Joan S. Tucson, AZ
...............................................................................................................................................................................................................................
"Another great experience! Thanks so much."-Angela Y. Tucson, AZ
...............................................................................................................................................................................................................................
"We were impressed by the prompt response by Trent to our initial inquiry online. Our Salesman, Rob Waterman, was very helpful and just a delightful person. This was by far the best car buying experience my wife and I have ever had. My wife, who has owned a small business for years, commented that Volvo of Tucson was a "well oiled machine." We really had a good time even though this purchase was necessitated by an accident and certainly was not planned. Thanks!"-Fred T. & Lea P. Phoenix, AZ
...............................................................................................................................................................................................................................
"Best dealership and service department in Tucson!!!! I guess I can say that after about 15 years with Richard Lake and all your wonderful staff!"-Richard S. Tucson, AZ
...............................................................................................................................................................................................................................
"I just wanted to thank you for the excellent and prompt service you gave us in our search for our perfect vehicle. You made the experience fast and easy with no run around like the other dealerships I have dealt with in the past. I will definitely tell my family and friends to give you a call before they shop anywhere else. Thank you for all your help"-William S. Chandler, AZ
...............................................................................................................................................................................................................................
"Richard is always caring and professional. He is wonderful to work
with. I love Kenny - he has been taking care of my car for many years! I
always trust everything he does. Thanks for having such wonderful
employees!"-Linda B. Tucson, Az
...............................................................................................................................................................................................................................
"I would just like to thank Rob, Tammy and Kevin again for your hard work and professionalism. I really appreciate it. My mother loves her new car. She looked at me Sunday as we were driving to Phoenix and said, "This is the nicest car I've ever had!" (Remember she is 69 years old) All of us kids (4 of us) are so excited we could help her with this... so thank you again, very much!"-Joe R. Tucson, AZ
...............................................................................................................................................................................................................................
"Richard is a trusted professional who addresses every issue at hand. I certainly appreciate Richard's expertise."-Cynthia E. Tucson, AZ
...............................................................................................................................................................................................................................
"I recently purchased a used car from Volvo of Tucson over the Internet. Best car buying experience I ever had! All paperwork was ready when we arrived at the dealership & we were done with the paperwork in less than 1/2 hour! Also, the car condition was just as described in their ad. Very rare to find a car as advertised. Trent, Scott & Kevin were all very helpful, not high pressure & over the top in making our car buying experience a pleasure. I highly recommend Volvo of Tucson if you are in the market for a new Volvo of if they have a used car in stock that will satisfy your needs!"-Jim P. Florence, AZ
...............................................................................................................................................................................................................................
"As always your service is great and done in a very professional manner. Thanks!"-Carlos F. Tucson, AZ
...............................................................................................................................................................................................................................
"Thank you Rob for your assistance in the purchase of my first Volvo. Nice car! Also, the roses were a nice touch! I never got roses at BMW that's for sure. If I know anyone looking for a new car, I will be happy to refer them to you. Thank you!"-Holly B. Tucson, AZ
...............................................................................................................................................................................................................................
"I was very impressed with my entire experience. I only waited a few minutes to be shuttled back to my home and was shuttled back to the dealership when my car was ready ahead of schedule. When I picked up my car it had been taken to the car wash for me which was a first, and a great service!"-Brendyn C. Tucson, AZ
...............................................................................................................................................................................................................................
"First time experience today. We are from Boston/Providence and have 5 Volvo's in our family. Had my wife's XC70 fuel pump replaced under warranty. I am not easily impressed, however, I was impressed today. Your staff followed my instructions to the letter performing only the necessary repairs. No hassles, no misunderstandings. First class operation in the Volvo tradition. A special thanks to Jade who made sure I was satisfied."-David D. Boston, MA
...............................................................................................................................................................................................................................
"Richard Lake is always helpful, clear in his responses to questions and unfailingly courteous."-Sheldon K. Tucson, AZ
...............................................................................................................................................................................................................................
"I have always had confidence in Volvo autos' having owned them going back to my first one as a student in college (1964). Since that time I have had a number of Volvo's over the years. So buying a new one yesterday gave me great pleasure once again to be part of the Volvo family. It was a pleasure to work with your sales department, who was very low keyed of which I appreciated tremendously."-Anthony C. Green Valley, AZ
...............................................................................................................................................................................................................................
"You operate a tight ship. Keep it up. Service is always the name of the game."-Anthony C. Tucson, AZ
...............................................................................................................................................................................................................................
"I was pleasantly surprised at how informed my Sales Representative was regarding the Volvo S80 and the Safe + Secure Coverage Plan. Before coming to Volvo, I visited two other dealerships who just weren't willing to take their time with me. For that reason, I now own a Volvo S80 today! Thanks for the excellent service!"-Frank T. Tucson, AZ
...............................................................................................................................................................................................................................
"My Service Adviser was very friendly, professional, courteous and explained all services completed. The service was completed in less time than I had anticipated. I also loved being able to drive one of the loaner cars. Volvo is a great car and the DiChristofano's dealership is FANTASTIC!"-Sylvia C. Tucson, AZ
...............................................................................................................................................................................................................................
"Our experience of buying a vehicle from Volvo of Tucson was certainly a great experience. We were impressed with our Salesperson. He was knowledgeable about Volvo vehicles and the specifics of each model. He was patient in answering questions and in respecting our initial "just looking" approach. He was both persuasive and supportive, an unusual yet winning approach. He was respectful of our goals in considering the purchase of a vehicle, and earned our respect for him and his recommendations for our consideration. He reflects well on your company and your commitment to customer service."-George M. & Alma P. Tucson, Az
...............................................................................................................................................................................................................................
"My overall experience has always been extremely positive. I feel your staff goes above and beyond the call of service. My Service Adviser is very helpful and tries hard to make sure all my needs are met. "-Paul L. Tucson, AZ
...............................................................................................................................................................................................................................
"I just wanted to make sure you all know how happy I am with the service I received from Kyle Sewell at Volvo of Tucson. I have emailed Volvo of North America Customer Service with the email below because I want them to know how wonderful Kyle is!I usually don't take the extra time to write our a thank you (even when I should) but I want to make sure my Service Adviser gets the recognition he deserves. We had a very frustrating and difficult time getting our car issues fixed by our local dealer in Dallas. We have been in and our of their dealership numerous times which is a round trip drive of 105 miles every time! Most of our issues were still not resolved, so as a last resort, I drove our Volvo 1,000 miles from Fort Worth, Texas to Tucson, Arizona to the dealership I originally purchased our car at. I worked with Kyle Sewell and I was instantly relieved and knew the drive was worth it when Kyle actually listened to my concerns about the car and believed me! He even recognized an issue as a known problem and that was an issue that the dealership in Dallas acted like I was making up. Kyle made sure I was taken care of and everything was fixed to my satisfaction. I am just so happy to have worked with him and the Volvo of Tucson dealership. Please make sure they know how much I appreciate them!"
-Vicky R. Fort Worth, Tx
...............................................................................................................................................................................................................................
"I was very pleased with all the extra effort and patience my Service Adviser put into helping me deal with a rather bad situation with another dealership. He, and the department as a whole, made a previously very difficult and stressful situation essentially go away for me."-Michael S. Tucson, AZ
...............................................................................................................................................................................................................................
"I bought a Volvo from your salesman, C.J. Nichols and this is just a note to tell you that C.J. is a superb salesman! He was friendly, helpful, knowledgeable, funny and it was a wonderful experience, not to mention he found me the perfect car! I would say he was sent from heaven just for me!Also other staff members, Kevin in finance, Tammy, and your receptionist were all up-beat and helpful!
Thank you all for my wonderful Volvo! Please tell C.J. to keep this letter but by all means show it to his boss as I want him to know he has found a jewel in C.J. and I am a totally satisfied customer!
P.s. Thanks for the flag!"
-Barbara M. Tucson, Az
...............................................................................................................................................................................................................................
"Your service was excellent. All items were addressed and when the vehicle was returned it drove as if new! Compliments to the Service Adviser Richard and the mechanic who serviced the vehicle, and for keeping me appraised of the vehicle's condition. Thanks!"-Donald S. Tucson, AZ
...............................................................................................................................................................................................................................
"You guys are the best!"-Shannon W. Tucson, AZ
...............................................................................................................................................................................................................................
"I arrived before the shop even opened Monday morning and Richard squeezed me in to replace my dead battery even though the service department was buys as usual. Every time I am there the staff treats me like family and I really appreciate it."-Victoria N. Tucson, AZ
...............................................................................................................................................................................................................................